Privacy Policy

1. Introduction

Welcome to naemn ("we", "our", or "us"). We operate a salon management platform accessible via our website and mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services.

By accessing or using naemn, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information: name, email address, phone number, and password when you register.
• Profile information: profile photo and preferences.
• Booking data: appointment details, selected services, and stylist preferences.
• Payment information: billing details processed securely through our third-party payment providers. We do not store full card numbers on our servers.
• Communication data: messages submitted through contact forms or support channels.

We also collect information automatically, such as IP address, browser type, device identifiers, and usage data through cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Process bookings and send appointment confirmations.
• Process payments through our payment service providers.
• Send push notifications and reminders (with your consent).
• Improve and personalize our services.
• Respond to your inquiries and provide customer support.
• Comply with legal obligations and enforce our terms of service.

4. Payment Processing

Payments on naemn are processed by third-party payment service providers. When you make a payment, your financial data is transmitted directly to these providers over encrypted connections. We receive only a transaction confirmation and, where applicable, a tokenized reference — we never store your full credit/debit card details on our servers.

Our payment providers operate under their own privacy policies and comply with PCI-DSS standards.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data with:

• Service providers: third parties that help us operate our platform (e.g., cloud hosting, payment processors, analytics providers).
• Salon owners/stylists: booking details are shared with the relevant salon to fulfill your appointment.
• Legal authorities: when required by law or to protect our legal rights.

6. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze traffic. You can control cookie settings through your browser, but disabling cookies may affect site functionality.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Data portability.

To exercise these rights, please contact us at the address below.

9. Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access controls to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Continued use of our services after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: