Refund Policy

1. Overview

At naemn, we want you to be satisfied with your subscription. This Refund Policy explains when and how you may request a refund for charges made to your account.

All subscription payments are processed securely by our authorized payment processor.

2. Subscription Refunds

If you are not satisfied with naemn, you may request a full refund within 14 days of your initial subscription payment. Refund requests made after 14 days from the original payment date are generally not eligible, except where required by applicable law.

Refunds are not provided for partial billing periods. When you cancel, your subscription remains active until the end of the current billing cycle — you will not be charged for the following period.

3. Annual Plan Refunds

For annual subscriptions, you may request a refund within 14 days of the annual payment date. After 14 days, annual subscriptions are non-refundable, but you will retain access through the end of the paid period.

4. Non-Refundable Charges

The following are not eligible for refunds:

• Subscription fees after the 14-day refund window.
• Usage charges for services already consumed.
• Fees incurred due to violation of our Terms of Service, which may result in account termination without refund.

5. How to Request a Refund

To request a refund, please contact us at support@naemn.net with:

• Your registered email address.
• The date of the charge you are disputing.
• A brief reason for your refund request.

We aim to respond to all refund requests within 3–5 business days. Approved refunds will be returned to the original payment method within 5–10 business days, depending on your bank or card issuer.

6. Chargebacks

If you initiate a chargeback through your bank or card issuer without first contacting us, we reserve the right to suspend your account pending resolution. We encourage you to reach out to our support team before filing a dispute, as most issues can be resolved quickly.

7. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions about this Refund Policy, please contact us at: